The terms that govern use of our work.

These are the rules of engagement for obscale.com and the tooling we ship from this site. Plain English where we can, legal precision where we must. Separate terms apply to ScaleTrack and ScaleCall as products, accessible inside each app.

1. Acceptance

By accessing or using obscale.com (the "Site"), you accept these Terms of Service ("Terms"). If you don't accept, please don't use the Site. We may update these Terms; material changes will be flagged on the Site.

2. About Obscale

Obscale d.o.o. ("Obscale", "we", "us") is a limited liability company registered in Bosnia and Herzegovina (Tuzlanski put bb, 75350 Srebrenik). The Site is the marketing and communication surface for the company. ScaleTrack (scaletrack.com) and ScaleCall (scalecall.ai) are separate platforms with their own terms accessible after sign-in.

3. Acceptable use

You may browse the Site, submit inquiries through our forms, and access publicly available content. You agree not to:

• Scrape, harvest, or systematically extract data from the Site without permission.
• Attempt to bypass security, rate limits, or access controls.
• Send spam, malicious code, or fraudulent submissions through our forms.
• Misrepresent your identity in any communication.
• Reverse engineer, decompile, or attempt to derive source code from any code served from the Site.
• Use the Site or its content to train AI/ML models without an explicit written agreement.

4. Intellectual property

All content on the Site, including the brand "Obscale", product names "ScaleTrack", "ScaleCall", "ScaleCRM", "ScaleLead", "ScaleProxy", logos, copy, code, designs, documentation, and visual assets, is owned by Obscale d.o.o. or its licensors. You receive no license to use this content beyond browsing the Site, except as expressly granted.

Public technical documentation may be shared with attribution under fair-use conventions. Reach out at hello@obscale.com for licensing inquiries.

5. Product terms

ScaleTrack and ScaleCall are separate platforms with their own terms of service that supersede these Terms for product use. Those terms govern: account creation, billing, data processing, SLAs, support, and termination. They are accessible in-app or on request.

This document covers only the Site (obscale.com) and its inquiry forms and public-facing pages.

6. Forms & communications

When you submit a form, you confirm the information you provide is accurate. Submissions are read by Obscale staff and processed per our Privacy Policy. We may respond to you via email or other channels you provide.

Career applications are reviewed by our hiring team. Investor inquiries are read by founders. We commit to a response within five working days.

7. Third-party links

The Site contains links to third-party sites (scaletrack.com, scalecall.ai, sub-processor documentation, social media). We are not responsible for the content, terms, or privacy practices of third parties. Use them at your own discretion.

8. Disclaimer of warranties

The Site and its content are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

Sample data shown in marketing demonstrations on the Site (such as dashboard previews) is illustrative only. Real production data lives in the platforms themselves under their respective terms.

9. Limitation of liability

To the maximum extent permitted by law, Obscale and its founders, employees, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to your use of the Site, including loss of profits, revenue, data, or goodwill, even if advised of the possibility of such damages.

Our total cumulative liability for any claim relating to the Site shall not exceed EUR 100.

10. Indemnification

You agree to indemnify and hold harmless Obscale, its founders, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.

11. Termination

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (intellectual property, disclaimers, liability, indemnification, governing law) survive.

12. Governing law & jurisdiction

These Terms are governed by the laws of Bosnia and Herzegovina, specifically the Federation of Bosnia and Herzegovina and Tuzla Canton, without regard to conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively by the competent courts of Tuzla, Bosnia and Herzegovina, unless mandatory consumer protection law requires otherwise.

If you access the Site from the EU/EEA, mandatory consumer protection rights of your jurisdiction are not affected by this clause.

13. Changes to these terms

We may revise these Terms at any time. The "Last updated" date reflects the most recent change. Continued use after revisions constitutes acceptance. For material changes, we'll notify users via a homepage notice.

14. Contact

Questions about these Terms: legal@obscale.com
Postal address: Obscale d.o.o., Tuzlanski put bb, 75350 Srebrenik, Bosnia and Herzegovina